Question: How to Order ?
Answer: The ordering procedure is very simple. Select the appropriate payment method and submit your order. The ordered products shall be delivered to you by courier or post within 2-10 days depending upon your location and payment method. If you make an online payment or in State Bank of India's Account by Cash, the product will be normally delivered within 2-4 working days. For remote places, it may take up to 7 or more days.
Question: What if the product is damaged during transit ?
Answer: We take utmost care and use the best packing material including thermo Cole, cardboard and other good packing material and pack the products nicely. Hence there are no chances of the product getting damaged during transit. However even in rare case if such a damage occur in transit, you can send the product back to us and we will immediately send you a fresh product as replacement.
Question: I am a new customer on your site and I am purchasing for the first time, how can I trust you ?
Answer: We have associated with a reputed organization who is in the business of online shopping and more than 10,000 satisfied customers all across India and assure that you will also become a part of their satisfied customer base. But for this you need to trust us. After all trust is the backbone of internet shopping. In fact in any business trust is a must.
Question: How can I know the status of my order ?
Answer: You can email us at g[email protected] along with your order no.
Question: If I pay by credit card or online banking, is my information safe ?
Answer: YES, it is 100% safe. Because the payment information like credit card no. etc is not entered on our site. It is entered directly on ccavenue's payment gateway page or your bank's secure server. This you can notice from the url in your address bar. Infact paying by credit card on our site is more safe than handing over your credit card to a waiter in a restaurant or physical use. Click Here for more details on security.
Question: What if the stocks are not available ?
Answer: It is a very rare phenemeno. However, if such a situation arises, we will intimate when the supply will be made. If that delivery date is not acceptable to you, then we will refund the amount within 2 days by net transfer.
For any other question, you may write to us at g[email protected]
Answer: The ordering procedure is very simple. Select the appropriate payment method and submit your order. The ordered products shall be delivered to you by courier or post within 2-10 days depending upon your location and payment method. If you make an online payment or in State Bank of India's Account by Cash, the product will be normally delivered within 2-4 working days. For remote places, it may take up to 7 or more days.
Question: What if the product is damaged during transit ?
Answer: We take utmost care and use the best packing material including thermo Cole, cardboard and other good packing material and pack the products nicely. Hence there are no chances of the product getting damaged during transit. However even in rare case if such a damage occur in transit, you can send the product back to us and we will immediately send you a fresh product as replacement.
Question: I am a new customer on your site and I am purchasing for the first time, how can I trust you ?
Answer: We have associated with a reputed organization who is in the business of online shopping and more than 10,000 satisfied customers all across India and assure that you will also become a part of their satisfied customer base. But for this you need to trust us. After all trust is the backbone of internet shopping. In fact in any business trust is a must.
Question: How can I know the status of my order ?
Answer: You can email us at g[email protected] along with your order no.
Question: If I pay by credit card or online banking, is my information safe ?
Answer: YES, it is 100% safe. Because the payment information like credit card no. etc is not entered on our site. It is entered directly on ccavenue's payment gateway page or your bank's secure server. This you can notice from the url in your address bar. Infact paying by credit card on our site is more safe than handing over your credit card to a waiter in a restaurant or physical use. Click Here for more details on security.
Question: What if the stocks are not available ?
Answer: It is a very rare phenemeno. However, if such a situation arises, we will intimate when the supply will be made. If that delivery date is not acceptable to you, then we will refund the amount within 2 days by net transfer.
For any other question, you may write to us at g[email protected]